MOLTIPLY BPO LOANS
Your partner for the whole credit spectrum
MOLTIPLY BPO LOANS
Your partner for the whole credit spectrum
Moltiply BPO Loans Overview
Moltiply BPO Loans is a leading provider of comprehensive outsourcing services and technology solutions for credit operations, covering both personal and business loans. As a crucial partner for banks in managing the complex world of credit, Moltiply BPO Loans's dual focus covers both Retail and Corporate domains, ensuring a complete coverage from loan origination to servicing. It is understood that, for the protection of our partner banks, the services of Moltiply BPO Loans are completely autonomous and separate by “chinese walls” from the activities of the Mavriq Division, including in particular credit brokerage activities.
Moltiply BPO Loans's Business Line is dedicated, through its subsidiary, to the expert outsourcing management of intricate credit, financial, and insurance processes in the Retail (e.g., personal loans, salary-backed loans, credit cards) and Corporate sectors (e.g., secured and unsecured business loans, subsidized financing, PNRR, and factoring), extending also into Legal services for comprehensive debt recovery. This business line thrives on fast origination/digital lending and credit servicing solutions, offering modular to integrated approaches via its advanced technological and management platforms. Emphasizing digitalization, continuous innovation, and a consultative approach, Moltiply BPO Loans delivers distinctive strategies and services, ensuring efficiency, quality, and alignment with client needs through its extensive experience and specialized resources.
By operating in a constantly evolving market context, Moltiply BPO Loans's Business Line not only covers the entire operational spectrum from origination to servicing in ordinary and structured finance but also offers specialized information services, for anti-fraud purposes. This versatility demonstrates Moltiply BPO Loans's capability to partner with banks on every credit-related front, offering unparalleled support and innovation.
Service offering & IT platforms
Retail Origination
Our BPO and IT services in Retail Origination support banks with specialized expertise in the origination of several forms of consumer financing, including salary-backed loans (CQS), personal loans, and POS loans, facilitating a swift and efficient application process. Moltiply BPO Loans excels in digitizing the whole process, ensuring a seamless and efficient application journey for consumers. Our approach includes the dematerialization of documentation through scanning, indexing, and analysis, alongside thorough completeness checks to verify all necessary paperwork is accurate and complete. We manage document integration by liaising with financial institutions and commercial networks during the preliminary stages, conducting analyses for pre-approval, and coordinating with relevant parties such as insurance companies, pension funds, and wholesale banks. The final presentation of applications to clients' Back Office for disbursement is meticulously handled, ensuring all post-disbursement documentation is digitized, archived, and any physical documentation returned to the customer. This comprehensive service framework underscores Moltiply BPO Loans's commitment to enhancing retail loan origination with precision, efficiency, and a focus on digital innovation.
Retail Servicing
Moltiply BPO Loans's Retail Loans Servicing excels in managing the lifecycle of retail loans, with special attention to credit guarantees and insurance claims management for events such as borrower death or loss of income. This process involves intricate coordination with financial institutions, insurance providers, and beneficiaries to ensure accurate and timely claim processing. Additionally, our services extend to comprehensive account management, including payment reconciliation, loan modification, credit collections and customer service, ensuring financial stability for both the institution and the borrowers. By leveraging advanced technology and specialized expertise, Moltiply BPO Loans offers a seamless and efficient servicing solution that enhances customer satisfaction and maintains portfolio health, and is the recognized market leader for CQS/CQP portfolios.
Corporate Orgination
Moltiply BPO Loans enhances the corporate origination process for banks with a suite of BPO and IT services tailored to manage guaranteed loans for SMEs. Our outsourcing offer begins with pre-feasibility checks, including documentation acquisition and evaluation, ensuring a strong foundation for loan applications. We efficiently register company data within bank systems, leveraging Business Information for data retrieval. The meticulous preparation of application materials ensures completeness and correctness, requiring minimal adjustments. Following initial checks, Moltiply BPO Loans handles the electronic loading of loan applications, performing thorough document verifications aligned with bank policies and guarantee criteria (e.g., FdG, ISMEA, SACE). Our platform integrates database checks and scoring, formal and substantial document review, financial statement reclassification, and creditworthiness analysis. This thorough approach, underpinned by shared guideline analyses, positions Moltiply BPO Loans as an operational and technological facilitator in the loan origination process of lending to small and medium-sized enterprises.
Corporate Servicing
In Corporate Servicing, Moltiply BPO Loans provides an extensive framework to support banks in managing guaranteed loans, particularly focusing on compliance with the Guarantee Fund (FdG) requirements. Our services encompass documentation recovery for FdG audits, risk event detection, and communication, alongside the monitoring of financial conditions changes and their reporting to the FdG. This ensures banks meet all regulatory and fund requirements efficiently, safeguarding both their interests and those of their SME clients.
The process continues with insolvency analysis and monitoring Info providers signals output to protect credit and initiate recovery actions when necessary. Moltiply BPO Loans's expert handling of concursual procedures, renegotiation requests, and transactional proposals reflects our comprehensive approach to credit management. Furthermore, we assist in executing guarantee claims, monitoring outcomes, and ensuring the alignment of payment receptions with bank systems, showcasing our commitment to optimizing corporate loan servicing through meticulous management and strategic support.
Structured Finance Services
Moltiply BPO Loans's Structured Finance services encompass a comprehensive suite designed to support and optimize securitization operations. Our Back-up Servicing (BUS) ensures readiness for servicing in securitization transactions, while Operational Credit Monitoring (OCM) focuses on the periodic assessment of originators/servicers' operational performance. The Operational Support Management (OSM) service analyzes the completeness and compliance of documentation for securitized positions. Our Sub-Servicing offering manages post-sale credit portfolios as a primary sub-servicer, ensuring efficiency and compliance. Additionally, we provide AML support for Master Servicers, facilitating document checks in both retail and corporate sectors. Moltiply BPO Loans also conducts due diligence and auditing services to evaluate intermediaries' performance in portfolio management, reinforcing our commitment to excellence in structured finance.
Platforms
| Q-TASK
The Q-TASK platform is a sophisticated web-based workflow system engineered to bolster the diverse operations of the Moltiply BPO Loans Business Line. It allows for customization to suit the specific needs of each client, enabling a wide variety of process management. Q-TASK architecture allows for an integrated approach, giving both Moltiply BPO Loans's internal teams and external financial operators the tools to efficiently navigate and manage workflows.
Process flow is automatically synchronized with planned activities, ensuring adherence to timelines and allowing for the smooth scheduling of tasks. Manual adjustments are also possible, allowing the flexibility to respond to urgent operational needs.
Q-TASK's capabilities extend to a comprehensive set of functionalities that cover every aspect of task management. From access controls and authorizations to document handling and communication management, the platform delivers an all-in-one solution for operational excellence. It enables Moltiply BPO Loans to uphold high standards of performance and KPI monitoring, ensuring that client banks achieve their operational goals with reliability and superior service quality. Q-TASK is designed with EBA guidelines on outsourcing in mind, ensuring that client banks in complete control of outsourced activities, providing peace of mind and strategic advantage.
We bridge gaps with a smile
We bridge gaps with a smile
Discover our verticals
The service offering of Moltiply BPO&Tech is structured along specialised business lines.